Freightspeed Group and/or its group companies (hereinafter: “Freightspeed”) aims to provide high-quality services in which reliability is a key factor. We regard the privacy of our customers and the careful treatment of their personal data as an important aspect of the reliability of our services. The general information below describes how your personal data is processed. Where necessary, you will find an additional privacy statement for individual services or products specifying what data are stored and for what purposes they are used.
Use of registration data
You are generally required to complete a registration process in order to be able to use our products and services, during which you will be requested to enter a number of data, including your name, full address, sex, e-mail address and bank account number. The registration data are used primarily in order for us to be able to send you information as part of our services, to send invoices, and to facilitate direct debit payments. We would also like to keep you updated on any new developments or attractive offers (see the News section below).
Your e-mail address will initially be used in order to confirm your order and for correspondence regarding any complaints you may have. In addition, we also use your e-mail address in order to be able to communicate with you and keep you updated on new developments and on products and services provided by Freightspeed and other (related or affiliated) companies, if you have indicated an interest to receive such information on the website.
Due to the nature of the services provided by Freightspeed and the trust customers should be able to have in its services, Freightspeed devotes significant efforts to protecting your data and has put in place suitable technological and managerial procedures to this effect.
Data and Cookie Analysis
The data generated each time a user clicks on information or data contained on our websites or through the exchange of data between the website and your computer (using small text files known as “cookies”) provide us with information which is important in improving and developing products and services, including the optimisation of the website. We derive this information by analysing these data, which generate lists and the like which are not related to any individual users. This analysis is anonymous, i.e. your personal use cannot be deducted from such analysis.
Cookies are used to store user names, passwords and personal settings and ensure that you will not be required to re-enter your details on subsequent visits to the website.
Any of your personal data collected and used by Freightspeed are accessible to Freightspeed employees, who require these data in the performance of their duties. Unless otherwise specified, no external parties receive the data, other than to provide up-to-date information about products and services, if you have given permission for your data to be used for this purpose (see the “News” section below). In some cases – if required by law or arising from a dispute – it may be required for the data to be disclosed to third parties on an occasional basis.
In the event of a merger, acquisition, bankruptcy or moratorium, it may be necessary for third parties to gain access to the data or for the data to be made available to such third parties.
We would like to keep you updated on new developments and products offered by Freightspeed and other (related or affiliated) companies, which may receive your data for communication purposes.
Any material amendments to this Privacy Statement will be announced on this website.
Please direct any questions you may have about these Terms, technical questions or problems with the Website, or comments or suggestions to Freightspeed at info@Freightspeed.ie or 01 2531430